Six Sigma is a collection of tools and methodologies for process improvement including statistics and qualitative approaches. However, Six Sigma thinking also leads to a breakthrough mindset that aims for virtually defect-free processes.

Six Sigma means

  • rigorous causal thinking (y=f(x)) to identify the unknown root causes of your business problems
  • using data and statistical tools to identify what drives the quality of your process output
  • Give me the facts!
  • Don’t jump to solutions before you know the cause

Learn more about this topic in our Lean Six Sigma Basics Online Course (Demo currently not available for Internet Explorer).