Shopfloor Management is a method for ongoing performance management which takes place where the processes are executed (in a production environment on the shopfloor). It is not only Production that is meant to be managed by Shopfloor Management. Also in other areas like Quality, Sales, or R&D, it is common to work with this method.

Typically, Shopfloor Management includes:

  • Timely tracking of performance with the right metrics
  • Visualization of performance (creating transparency) on boards present at the process
  • Regular short meetings to discuss status and derive actions (1-15min stand-up meetings happening e.g. every hour, at every shift handover or daily. Here the people actually working in the process are involved
  • Systematic problem solving interlinked with continuous improvement

Successful Shopfloor Management usually requires the following: 

  • Lean Leadership: Behavioral implications how to manage and lead in a Lean environment as a coach and mentor
  • Capability Building: Establishing team effectiveness and the problem solving capabilities across the organization
  • Lean Standards: These are the basis for getting better and include implementation of 5S, Visual Management and Standard Work
  • Interlinked System: Business objectives are translated into meaningful metrics on different levels from shopfloor to board room, with “shopfloor boards” present in direct and indirect areas and on all hierarchical levels

Find out how well your Shopfloor Management works:

And learn how to check for good Shopfloor Management when walking the Gemba:

Synonyms:
Tier process, Daily Huddle, Board Management