Process Owner

The process owner is responsible for

• leading process teams in the development and use of process management systems
• providing appropriate process reporting to leadership
• regularly monitoring and analyzing process measures to ensure optimum performance
• responding promptly and appropriately to data patterns that indicate problems
• initiating improvement or redesign efforts as needed
• providing leadership and direction to those involved in executing process activities
• helping resolve interface problems
• documenting changes in the process management system to keep it current and aligned with the changing environment