The process owner is responsible for
- leading process teams in the development and use of process management systems
- providing appropriate process reporting to leadership
- regularly monitoring and analyzing process measures to ensure optimum performance
- responding promptly and appropriately to data patterns that indicate problems
- initiating improvement or redesign efforts as needed
- providing leadership and direction to those involved in executing process activities
- helping resolve interface problems
- documenting changes in the process management system to keep it current and aligned with the changing environment
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