OTIF (On Time, In Full)

by | Jan 30, 2020

OTIF (On Time, In Full) is a Lean Metric describing the the success of delivering exactly what the customer ordered, at the time it was supposed to be delivered.

Work with OTIF to
– Increase customer satisfaction
– Reduce penalty payments


Calculation: OTIF [%]=  (∑▒〖of products OTIF〗)/(∑▒〖total delivery〗)×100