Operational Excellence (OPEX)
- is a collection of activities, tools, and principles for process improvement
- is an integrated approach for business improvement
- is a vehicle for organizational transformation and culture change
- is a results-oriented, hands-on approach for developing critical managerial competencies
OPEX Characteristics
- putting the customer and his requirements first
- being fact-based, data-driven and scientific
- combining proven tools into an integrated approach
- promoting project selection based on top and bottom-line impact
- focusing on eliminating waste and reducing variation
- being cross-functional and process-driven
- setting exponential improvement targets
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