Operational Excellence (OPEX)

  • is a collection of activities, tools, and principles for process improvement
  • is an integrated approach for business improvement
  • is a vehicle for organizational transformation and culture change
  • is a results-oriented, hands-on approach for developing critical managerial competencies

OPEX Characteristics

  • putting the customer and his requirements first
  • being fact-based, data-driven and scientific
  • combining proven tools into an integrated approach
  • promoting project selection based on top and bottom-line impact
  • focusing on eliminating waste and reducing variation
  • being cross-functional and process-driven
  • setting exponential improvement targets
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