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A Bloody Tool Selection: Turn Operational Excellence tools into torture instruments with the right misuse!

A Bloody Tool Selection: Turn Operational Excellence tools into torture instruments with the right misuse!

by Almut Nagel | Oct 28, 2019 | Blog

Trick #1: Haunted House of Horrors – alias House of Quality Force decision makers into the same dark room for four days and ask them to discuss 25×25 matrices in all the details aligning on rating between zero and ten. Allow two minutes discussion per cell...

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