Complex processes, Excel-based production scheduling and hand-written (&archived!) Batch Record documentation limited this site’s capacity to increase production of trans-dermal patches. With strategic outlook, the head of production decided to go for a Manufacturing Execution System the “right way”. In partnership with experts for IT-vendor selection, we facilitated internal teams enthusiastically working through all the details of their production. The site did numerous quick-wins and conducted an effective RFP.