The Lean approach aims at creating customer value efficiently. Lean comprises a set of tools, principles, and approaches which are designed to support this objective.

  • Specify the value in the eyes of the customer
  • Eliminate process waste
  • Make processes flow to keep the effort low
  • Involve and empower employees to take the highest benefit of all available resources
  • Continuously improve (put more radically: always strive for perfection)

The Six Sigma methodology adds to Lean a data & facts driven perspective which makes the combination of Lean Six Sigma a valuable approach & tool box for management in general and specifically for process improvement activities.

Learn more about this topic in our Lean Six Sigma Basics Online Course (Demo currently not available for Internet Explorer).