Defects are items that are not conforming to expectations or customer specifications. They are waste, as they lead to scrapping, extra efforts for rework and/or re-inspection, and to additional documentation, thus meaning a loss of time and money.
- A burnt toast for breakfast
- A bug in a software
- A hole drilled with the wrong diameter
Learn more about this topic in our Value & Waste Online Course (Demo currently not available for Internet Explorer).