An Activity Flowchart is a process map that does not just show actions, but also decisions and feedback loops. It is a great tool to show the process complexity, to visualize how a process should work, and to analyze which loops and decisions could be the root causes for delays in your process.
Step by step:
- Do a basic process map and highlight decisions
- Add arrows and make sure that decisions have at least 2 labeled outputs
- Check for Completeness (closed loops, all paths leading somewhere,…)
- Optional: Draw the chart electronically, e.g. with Microsoft Visio
Learn more about this topic in our Process Mapping Online Course (Demo currently not available for Internet Explorer).